Can you catch the Coronavirus from packaging?

Dear Valued Customer

Please note that we produce and ship most of our Diamond Art kits from our warehouse in China. Quite understandably there will be customers who are worried if they can get the Coronavirus through packages shipped from China.

The expert advise (see below) states that the virus can not survive on packages for long - especially as our packages currently take 20 days or more to reach their destination. Also, the number of new Coronavirus cases in China is very low and the main way the virus spreads is through contact with people. Therefore it is very unlikely for the virus to spread through packaging and you can shop with us safely.

As a responsible company we need to provide you with the facts so that you can make an informed decision.

Expert and Factual Advice

The Centre for Disease Control USA (CDC) explains this a bit more, saying “In general, because of poor survivability of [other coronaviruses SARS and MERS] on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.”

The World Health Organisation (WHO) explains that: “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.”

The National Health Service (NHS) in UK says simply “There is currently no evidence that you can catch coronavirus from parcels and letters”, and that it’s “very unlikely it can be spread through things like packages or food.”

As Dr Todd Ellerin, an expert in infectious diseases, wrote on the Harvard Medical School blog: “Remember, this is a respiratory virus similar to the flu. We don’t stop receiving packages from China during their flu season. We should follow that same logic for this novel pathogen.”

The best way to stop the spread of the virus remains to regularly wash your hands with soap and water for twenty seconds, or if that’s not available, using a hand sanitiser that has at least 60% alcohol.

These facts were taken from


FullFact.Org is an independent and impartial Fact Checking Charity.

Kind Regards,